Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how jur ph ("we," "us," or "the Company") collects, uses, discloses, and safeguards the personal information of users ("you," "Player," or "Data Subject") who access or use the jur ph online gaming platform, including its website, mobile interface, and all associated services (collectively, the "Platform").

jur ph is committed to protecting the privacy and personal data of all players, particularly those based in the Philippines. This Policy is drafted in compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations (IRR), and the issuances of the National Privacy Commission (NPC).

By registering for an account or using the jur ph Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, please discontinue use of the Platform immediately.

2. Data Controller Information

jur ph acts as the Personal Information Controller (PIC) with respect to the personal data collected through the Platform. As PIC, jur ph determines the purposes and means of processing your personal information.

For all privacy-related inquiries, requests, and complaints, you may contact our designated Data Protection Officer (DPO) at:

3. Personal Data We Collect

jur ph collects only the personal data that is necessary, adequate, and not excessive in relation to the purposes for which it is collected. The categories of personal data we may collect include:

4. How We Collect Your Data

jur ph collects personal data through the following means:

• Direct Interactions: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated Technologies: Data collected automatically when you use the Platform, including cookies, web beacons, log files, and similar tracking technologies that record your device and browsing behavior.
• Third-Party Sources: Data received from payment processors (such as GCash and Maya), identity verification service providers, fraud prevention agencies, and analytics partners, where permitted by applicable law.
• KYC Document Submission: Copies of government-issued identification documents submitted during the verification process.

5. How We Use Your Personal Data

jur ph processes your personal data for the following specific purposes:

• Account Management: Creating, maintaining, and securing your jur ph player account.
• Identity and Age Verification: Confirming that you meet the 21+ age requirement and verifying your identity as required by Philippine gaming regulations.
• Transaction Processing: Facilitating deposits, withdrawals, and bonus crediting through your chosen payment method (GCash, Maya, bank transfer, or debit card).
• Regulatory Compliance: Meeting our obligations under the Data Privacy Act of 2012, Anti-Money Laundering Act (AMLA), and PAGCOR guidelines, including record-keeping and reporting requirements.
• Fraud Prevention and Security: Detecting, investigating, and preventing fraudulent activity, money laundering, and unauthorized account access.
• Responsible Gaming: Monitoring gameplay patterns to identify potential problem gambling behavior and administering self-exclusion, deposit limits, and cooling-off periods.
• Customer Support: Responding to your inquiries, resolving disputes, and improving our support services.
• Platform Improvement: Analyzing usage data to enhance game offerings, platform performance, and user experience.
• Marketing Communications: Sending you promotional offers, bonus notifications, and platform updates — only where you have provided consent and subject to your communication preferences.

jur ph will not use your personal data for any purpose incompatible with those listed above without first obtaining your explicit consent.

6. Legal Basis for Processing

Under the Data Privacy Act of 2012, jur ph processes your personal data on the following legal bases:

• Consent: Where you have given clear, informed, and freely given consent to the processing of your data for a specific purpose (e.g., marketing communications).
• Contractual Necessity: Where processing is necessary to perform our obligations under the Terms & Conditions you have agreed to, including account management and transaction processing.
• Legal Obligation: Where processing is required to comply with applicable Philippine laws and regulations, including AMLA reporting, PAGCOR compliance, and NPC requirements.
• Legitimate Interests: Where processing is necessary for jur ph's legitimate business interests, such as fraud prevention, platform security, and service improvement, provided these interests are not overridden by your rights and freedoms.

7. Data Sharing and Disclosure

jur ph does not sell your personal data. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection agreements:

• Payment Processors: GCash, Maya, and Philippine banking partners, for the purpose of processing your financial transactions.
• KYC and Identity Verification Providers: Third-party services that assist in verifying your identity and age as required by law.
• Game Software Providers: Licensed game developers whose titles are hosted on the jur ph Platform, to the extent necessary for game operation and fairness auditing.
• Fraud Prevention and Security Services: Providers that help detect and prevent fraudulent activity on the Platform.
• Regulatory Authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other competent Philippine government authorities, where required by law or court order.
• Professional Advisors: Legal counsel, auditors, and accountants, subject to professional confidentiality obligations.

All third-party service providers engaged by jur ph are required to process your personal data only in accordance with our instructions and in compliance with the Data Privacy Act of 2012.

8. International Data Transfers

Some of jur ph's service providers and game software partners may be located outside the Philippines. Where personal data is transferred to a country that does not provide an equivalent level of data protection, jur ph will implement appropriate safeguards, such as contractual clauses approved by the National Privacy Commission, to ensure your data remains protected in accordance with Philippine law.

By using the jur ph Platform, you acknowledge and consent to the transfer of your personal data to countries outside the Philippines where necessary for the purposes described in this Policy, subject to the safeguards described above.

9. Data Retention

jur ph retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account Data: Retained for the duration of your active account, plus a minimum of five (5) years following account closure, as required by AMLA and PAGCOR regulations.
• Transaction Records: Retained for a minimum of five (5) years from the date of the transaction.
• KYC Documents: Retained for five (5) years following account closure or the last transaction, whichever is later.
• Support Communications: Retained for two (2) years from the date of the last interaction.
• Marketing Consent Records: Retained for the duration of your consent, plus three (3) years thereafter as evidence of compliance.

Upon expiry of the applicable retention period, jur ph will securely delete or anonymize your personal data in a manner that prevents reconstruction or identification.

10. Cookies and Tracking Technologies

jur ph uses cookies and similar tracking technologies to operate and improve the Platform. The types of cookies we use are:

• Strictly Necessary Cookies: Essential for the Platform to function. These include session authentication cookies and security tokens. They cannot be disabled without affecting core Platform functionality.
• Analytics Cookies: Used to understand how players interact with the Platform — which games are most popular, how long sessions last, and where players encounter issues. This data is aggregated and anonymized where possible.
• Preference Cookies: Remember your settings and preferences, such as language selection and display options, to provide a more personalized experience.

You can manage your cookie preferences through your browser settings or your jur ph account preferences panel. Please note that disabling certain cookies may affect the functionality of the Platform. jur ph does not use cookies to serve third-party advertising.

11. Your Data Subject Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jur ph:

• Right to Be Informed: The right to know what personal data jur ph collects about you and how it is processed — which this Policy fulfills.
• Right of Access: The right to request a copy of the personal data jur ph holds about you, along with information about how it is being used.
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another controller where technically feasible.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Withdraw Consent: Where processing is based on your consent, the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
• Right to Lodge a Complaint: The right to file a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

To exercise any of the above rights, please contact our Data Protection Officer at [email protected]. We will respond to verified requests within fifteen (15) business days. We may require proof of identity before processing your request.

12. Children's Privacy and Age Restriction

The jur ph Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. jur ph does not knowingly collect personal data from individuals under the age of 21.

Age verification is a mandatory step in the jur ph registration and KYC process. If jur ph discovers that personal data has been collected from a person under 21, the account will be immediately suspended, all data will be deleted, and any associated funds will be handled in accordance with applicable regulations.

If you are a parent or guardian and believe that a minor has registered on the jur ph Platform, please contact us immediately at [email protected].

13. Security Measures

jur ph implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the jur ph Platform.
• AES-256 encryption for personal and financial data stored on jur ph servers.
• Multi-factor authentication options for player accounts.
• Regular security audits, vulnerability assessments, and penetration testing.
• Strict access controls ensuring that only authorized personnel can access personal data, on a need-to-know basis.
• Employee training on data privacy obligations and security best practices.
• Incident response procedures to detect, contain, and report data breaches in accordance with NPC notification requirements.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jur ph will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay where required by law.

14. Third-Party Links

The jur ph Platform may contain links to third-party websites or services for informational purposes. jur ph is not responsible for the privacy practices or content of any third-party sites. We encourage you to review the privacy policies of any third-party sites you visit. This Privacy Policy applies solely to data collected through the jur ph Platform.

15. Updates to This Privacy Policy

jur ph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or regulatory requirements. When material changes are made, we will notify registered players via the email address or mobile number associated with their account, or by displaying a prominent notice on the Platform, at least seven (7) days before the changes take effect.

The "Last Updated" date at the top of this page indicates when the Policy was most recently revised. We encourage you to review this Policy periodically. Your continued use of the jur ph Platform following the effective date of any revised Policy constitutes your acceptance of the updated terms.

16. Contact and Complaints

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by jur ph, please contact our Data Protection Officer:

If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. Information on how to file a complaint is available on the NPC's official website.